Table of Content


Report Content
Chapter 1 Methodology & Scope
1.1 Market scope & definition
1.2 Base estimates & calculations
1.3 Forecast calculation
1.4 Data sources
1.4.1 Primary
1.4.2 Secondary
1.4.2.1 Paid sources
1.4.2.2 Public sources
Chapter 2 Executive Summary
2.1 Industry 360 degree synopsis, 2018 - 2032
Chapter 3 Industry Insights
3.1 Industry ecosystem analysis
3.2 Supplier landscape
3.2.1 Technology provider
3.2.2 Cloud service providers
3.2.3 Integrators
3.2.4 End-users
3.3 Profit margin analysis
3.4 Technology & innovation landscape
3.5 Patent analysis
3.6 Key news & initiatives
3.7 Regulatory landscape
3.8 Impact forces
3.8.1 Growth drivers
3.8.1.1 Rising encouragement of organizations to implement shared services
3.8.1.2 Promotion of standardization of processes, ensuring compliance with regulations
3.8.1.3 Rise of sustainability goals by organizations
3.8.1.4 Advancement of technology, including artificial intelligence, machine learning, and analytics
3.8.2 Industry pitfalls & challenges
3.8.2.1 Maintaining consistent service quality across various functions
3.8.2.2 Adopting and integrating new technologies
3.9 Growth potential analysis
3.10 Porter’s analysis
3.10.1 Supplier power
3.10.2 Buyer power
3.10.3 Threat of new entrants
3.10.4 Threat of substitutes
3.10.5 Industry rivalry
3.11 PESTEL analysis
Chapter 4 Competitive Landscape, 2023
4.1 Introduction
4.2 Company market share analysis
4.3 Competitive positioning matrix
4.4 Strategic outlook matrix
Chapter 5 Market Estimates & Forecast, By Service, 2018-2032 ($Bn)
5.1 Key trends
5.2 Finance and accounting
5.3 Human resources
5.4 Information technology
5.5 Procurement
Chapter 6 Market Estimates & Forecast, By Organization Size, 2018-2032 ($Bn)
6.1 Key trends
6.2 Large enterprises
6.3 SMEs
Chapter 7 Market Estimates & Forecast, By Industry, 2018-2032 ($Bn)
7.1 Key trends
7.2 BFSI
7.3 Healthcare
7.4 Manufacturing
7.5 IT and telecommunications
7.6 Retail and consumer goods
7.7 Others
Chapter 8 Market Estimates & Forecast, By Region, 2018-2032 ($Bn)
8.1 Key trends
8.2 North America
8.2.1 U.S.
8.2.2 Canada
8.3 Europe
8.3.1 UK
8.3.2 Germany
8.3.3 France
8.3.4 Italy
8.3.5 Spain
8.3.6 Russia
8.3.7 Rest of Europe
8.4 Asia Pacific
8.4.1 China
8.4.2 India
8.4.3 Japan
8.4.4 South Korea
8.4.5 Australia
8.4.6 Southeast Asia
8.4.7 Rest of Asia Pacific
8.5 Latin America
8.5.1 Brazil
8.5.2 Mexico
8.5.3 Argentina
8.5.4 Rest of Latin America
8.6 MEA
8.6.1 South Africa
8.6.2 Saudi Arabia
8.6.3 UAE
8.6.4 Rest of MEA
Chapter 9 Company Profiles
9.1 Accenture Plc
9.2 Ahlstrom
9.3 Atos SE
9.4 Capgemini SE
9.5 CBRE Group
9.6 Cognizant Technology Solutions Corp (CTS)
9.7 Concentrix
9.8 Deloitte
9.9 DXC Technology
9.10 EY Global Ltd.
9.11 Genpact
9.12 HCL Technologies
9.13 IBM Global Services
9.14 Infosys Ltd.
9.15 KPMG International Ltd.
9.16 PwC International Ltd.
9.17 SSC Heroes
9.18 Sutherland Global Services
9.19 Tata Consultancy Services (TCS)
9.20 Wipro