Table of Content

1. Services Overview
1.1. Market Definition
1.2. Scope of the Market
1.2.1. Markets Covered
1.2.2. Years Considered for Study
1.2.3. Key Market Segmentations
2. Research Methodology
2.1. Objective of the Study
2.2. Baseline Methodology
2.3. Key Industry Partners
2.4. Major Association and Secondary Sources
2.5. Forecasting Methodology
2.6. Data Triangulation & Validation
2.7. Assumptions and Limitations
3. Executive Summary
4. Impact of COVID-19 on Global Unified Communication & Collaboration Market
5. Voice of Customer
6. Global Unified Communication & Collaboration Market Overview
7. Global Unified Communication & Collaboration Market Outlook
7.1. Market Size & Forecast
7.1.1. By Value
7.2. Market Share & Forecast
7.2.1. By Component (Types, Services)
7.2.1.1. By Types (UCaaS, IP Telephony, Video Conferencing Systems)
7.2.1.2. By Services (UC Managed Services, Professional Services)
7.2.2. By Deployment Mode (On-Premises, Cloud)
7.2.3. By Organization Size (SME’s, Large Enterprise)
7.2.4. By End User (BFSI, IT & Telecom, Retail & Consumer Goods, Healthcare, Logistics & Transportation, Travel & Hospitality, Public Sector & Utilities, Others)
7.2.5. By Region
7.3. By Company (2022)
7.4. Market Map
8. North America Unified Communication & Collaboration Market Outlook
8.1. Market Size & Forecast
8.1.1. By Value
8.2. Market Share & Forecast
8.2.1. By Component
8.2.1.1. By Types
8.2.1.2. By Services
8.2.2. By Deployment Mode
8.2.3. By Organization Size
8.2.4. By End User
8.2.5. By Country
8.3. North America: Country Analysis
8.3.1. United States Unified Communication & Collaboration Market Outlook
8.3.1.1. Market Size & Forecast
8.3.1.1.1. By Value
8.3.1.2. Market Share & Forecast
8.3.1.2.1. By Component
8.3.1.2.1.1. By Types
8.3.1.2.1.2. By Services
8.3.1.2.2. By Deployment Mode
8.3.1.2.3. By Organization Size
8.3.1.2.4. By End User
8.3.2. Canada Unified Communication & Collaboration Market Outlook
8.3.2.1. Market Size & Forecast
8.3.2.1.1. By Value
8.3.2.2. Market Share & Forecast
8.3.2.2.1. By Component
8.3.2.2.1.1. By Types
8.3.2.2.1.2. By Services
8.3.2.2.2. By Deployment Mode
8.3.2.2.3. By Organization Size
8.3.2.2.4. By End User
8.3.3. Mexico Unified Communication & Collaboration Market Outlook
8.3.3.1. Market Size & Forecast
8.3.3.1.1. By Value
8.3.3.2. Market Share & Forecast
8.3.3.2.1. By Component
8.3.3.2.1.1. By Types
8.3.3.2.1.2. By Services
8.3.3.2.2. By Deployment Mode
8.3.3.2.3. By Organization Size
8.3.3.2.4. By End User
9. Europe Unified Communication & Collaboration Market Outlook
9.1. Market Size & Forecast
9.1.1. By Value
9.2. Market Share & Forecast
9.2.1. By Component
9.2.1.1. By Types
9.2.1.2. By Services
9.2.2. By Deployment Mode
9.2.3. By Organization Size
9.2.4. By End User
9.2.5. By Country
9.3. Europe: Country Analysis
9.3.1. Germany Unified Communication & Collaboration Market Outlook
9.3.1.1. Market Size & Forecast
9.3.1.1.1. By Value
9.3.1.2. Market Share & Forecast
9.3.1.2.1. By Component
9.3.1.2.1.1. By Types
9.3.1.2.1.2. By Services
9.3.1.2.2. By Deployment Mode
9.3.1.2.3. By Organization Size
9.3.1.2.4. By End User
9.3.2. United Kingdom Unified Communication & Collaboration Market Outlook
9.3.2.1. Market Size & Forecast
9.3.2.1.1. By Value
9.3.2.2. Market Share & Forecast
9.3.2.2.1. By Component
9.3.2.2.1.1. By Types
9.3.2.2.1.2. By Services
9.3.2.2.2. By Deployment Mode
9.3.2.2.3. By Organization Size
9.3.2.2.4. By End User
9.3.3. France Unified Communication & Collaboration Market Outlook
9.3.3.1. Market Size & Forecast
9.3.3.1.1. By Value
9.3.3.2. Market Share & Forecast
9.3.3.2.1. By Component
9.3.3.2.1.1. By Types
9.3.3.2.1.2. By Services
9.3.3.2.2. By Deployment Mode
9.3.3.2.3. By Organization Size
9.3.3.2.4. By End User
9.3.4. Spain Unified Communication & Collaboration Market Outlook
9.3.4.1. Market Size & Forecast
9.3.4.1.1. By Value
9.3.4.2. Market Share & Forecast
9.3.4.2.1. By Component
9.3.4.2.1.1. By Types
9.3.4.2.1.2. By Services
9.3.4.2.2. By Deployment Mode
9.3.4.2.3. By Organization Size
9.3.4.2.4. By End User
9.3.5. Italy Unified Communication & Collaboration Market Outlook
9.3.5.1. Market Size & Forecast
9.3.5.1.1. By Value
9.3.5.2. Market Share & Forecast
9.3.5.2.1. By Component
9.3.5.2.1.1. By Types
9.3.5.2.1.2. By Services
9.3.5.2.2. By Deployment Mode
9.3.5.2.3. By Organization Size
9.3.5.2.4. By End User
10. South America Unified Communication & Collaboration Market Outlook
10.1. Market Size & Forecast
10.1.1. By Value
10.2. Market Share & Forecast
10.2.1. By Component
10.2.1.1. By Types
10.2.1.2. By Services
10.2.2. By Deployment Mode
10.2.3. By Organization Size
10.2.4. By End User
10.2.5. By Country
10.3. South America: Country Analysis
10.3.1. Brazil Unified Communication & Collaboration Market Outlook
10.3.1.1. Market Size & Forecast
10.3.1.1.1. By Value
10.3.1.2. Market Share & Forecast
10.3.1.2.1. By Component
10.3.1.2.1.1. By Types
10.3.1.2.1.2. By Services
10.3.1.2.2. By Deployment Mode
10.3.1.2.3. By Organization Size
10.3.1.2.4. By End User
10.3.2. Argentina Unified Communication & Collaboration Market Outlook
10.3.2.1. Market Size & Forecast
10.3.2.1.1. By Value
10.3.2.2. Market Share & Forecast
10.3.2.2.1. By Component
10.3.2.2.1.1. By Types
10.3.2.2.1.2. By Services
10.3.2.2.2. By Deployment Mode
10.3.2.2.3. By Organization Size
10.3.2.2.4. By End User
10.3.3. Colombia Unified Communication & Collaboration Market Outlook
10.3.3.1. Market Size & Forecast
10.3.3.1.1. By Value
10.3.3.2. Market Share & Forecast
10.3.3.2.1. By Component
10.3.3.2.1.1. By Types
10.3.3.2.1.2. By Services
10.3.3.2.2. By Deployment Mode
10.3.3.2.3. By Organization Size
10.3.3.2.4. By End User
11. Middle East & Africa Unified Communication & Collaboration Market Outlook
11.1. Market Size & Forecast
11.1.1. By Value
11.2. Market Share & Forecast
11.2.1. By Component
11.2.1.1. By Types
11.2.1.2. By Services
11.2.2. By Deployment Mode
11.2.3. By Organization Size
11.2.4. By End User
11.2.5. By Country
11.3. Middle East & America: Country Analysis
11.3.1. Israel Unified Communication & Collaboration Market Outlook
11.3.1.1. Market Size & Forecast
11.3.1.1.1. By Value
11.3.1.2. Market Share & Forecast
11.3.1.2.1. By Component
11.3.1.2.1.1. By Types
11.3.1.2.1.2. By Services
11.3.1.2.2. By Deployment Mode
11.3.1.2.3. By Organization Size
11.3.1.2.4. By End User
11.3.2. Qatar Unified Communication & Collaboration Market Outlook
11.3.2.1. Market Size & Forecast
11.3.2.1.1. By Value
11.3.2.2. Market Share & Forecast
11.3.2.2.1. By Component
11.3.2.2.1.1. By Types
11.3.2.2.1.2. By Services
11.3.2.2.2. By Deployment Mode
11.3.2.2.3. By Organization Size
11.3.2.2.4. By End User
11.3.3. UAE Unified Communication & Collaboration Market Outlook
11.3.3.1. Market Size & Forecast
11.3.3.1.1. By Value
11.3.3.2. Market Share & Forecast
11.3.3.2.1. By Component
11.3.3.2.1.1. By Types
11.3.3.2.1.2. By Services
11.3.3.2.2. By Deployment Mode
11.3.3.2.3. By Organization Size
11.3.3.2.4. By End User
11.3.4. Saudi Arabia Unified Communication & Collaboration Market Outlook
11.3.4.1. Market Size & Forecast
11.3.4.1.1. By Value
11.3.4.2. Market Share & Forecast
11.3.4.2.1. By Component
11.3.4.2.1.1. By Types
11.3.4.2.1.2. By Services
11.3.4.2.2. By Deployment Mode
11.3.4.2.3. By Organization Size
11.3.4.2.4. By End User
12. Asia Pacific Unified Communication & Collaboration Market Outlook
12.1. Market Size & Forecast
12.1.1. By Value
12.2. Market Share & Forecast
12.2.1. By Component
12.2.1.1. By Types
12.2.1.2. By Services
12.2.2. By Deployment Mode
12.2.3. By Organization Size
12.2.4. By End User
12.2.5. By Country
12.3. Asia Pacific: Country Analysis
12.3.1. China Unified Communication & Collaboration Market Outlook
12.3.1.1. Market Size & Forecast
12.3.1.1.1. By Value
12.3.1.2. Market Share & Forecast
12.3.1.2.1. By Component
12.3.1.2.1.1. By Types
12.3.1.2.1.2. By Services
12.3.1.2.2. By Deployment Mode
12.3.1.2.3. By Organization Size
12.3.1.2.4. By End User
12.3.2. Japan Unified Communication & Collaboration Market Outlook
12.3.2.1. Market Size & Forecast
12.3.2.1.1. By Value
12.3.2.2. Market Share & Forecast
12.3.2.2.1. By Component
12.3.2.2.1.1. By Types
12.3.2.2.1.2. By Services
12.3.2.2.2. By Deployment Mode
12.3.2.2.3. By Organization Size
12.3.2.2.4. By End User
12.3.3. South Korea Unified Communication & Collaboration Market Outlook
12.3.3.1. Market Size & Forecast
12.3.3.1.1. By Value
12.3.3.2. Market Share & Forecast
12.3.3.2.1. By Component
12.3.3.2.1.1. By Types
12.3.3.2.1.2. By Services
12.3.3.2.2. By Deployment Mode
12.3.3.2.3. By Organization Size
12.3.3.2.4. By End User
12.3.4. India Unified Communication & Collaboration Market Outlook
12.3.4.1. Market Size & Forecast
12.3.4.1.1. By Value
12.3.4.2. Market Share & Forecast
12.3.4.2.1. By Component
12.3.4.2.1.1. By Types
12.3.4.2.1.2. By Services
12.3.4.2.2. By Deployment Mode
12.3.4.2.3. By Organization Size
12.3.4.2.4. By End User
12.3.5. Australia Unified Communication & Collaboration Market Outlook
12.3.5.1. Market Size & Forecast
12.3.5.1.1. By Value
12.3.5.2. Market Share & Forecast
12.3.5.2.1. By Component
12.3.5.2.1.1. By Types
12.3.5.2.1.2. By Services
12.3.5.2.2. By Deployment Mode
12.3.5.2.3. By Organization Size
12.3.5.2.4. By End User
13. Market Dynamics
13.1. Drivers
13.2. Challenges
14. Market Trends and Developments
15. Company Profiles
15.1. Avaya Inc.
15.1.1. Business Overview
15.1.2. Key Financials & Revenue
15.1.3. Key Contact Person
15.1.4. Headquarters Address
15.1.5. Key Product/Service Offered
15.2. Cisco Systems Inc.
15.2.1. Business Overview
15.2.2. Key Financials & Revenue
15.2.3. Key Contact Person
15.2.4. Headquarters Address
15.2.5. Key Product/Service Offered
15.3. RingCentral Inc.
15.3.1. Business Overview
15.3.2. Key Financials & Revenue
15.3.3. Key Contact Person
15.3.4. Headquarters Address
15.3.5. Key Product/Service Offered
15.4. Verizon Communications Inc.
15.4.1. Business Overview
15.4.2. Key Financials & Revenue
15.4.3. Key Contact Person
15.4.4. Headquarters Address
15.4.5. Key Product/Service Offered
15.5. Mitel Network Corporation
15.5.1. Business Overview
15.5.2. Key Financials & Revenue
15.5.3. Key Contact Person
15.5.4. Headquarters Address
15.5.5. Key Product/Service Offered
15.6. Polycom Inc. (Plantronics)
15.6.1. Business Overview
15.6.2. Key Financials & Revenue
15.6.3. Key Contact Person
15.6.4. Headquarters Address
15.6.5. Key Product/Service Offered
15.7. NEC Corporation
15.7.1. Business Overview
15.7.2. Key Financials & Revenue
15.7.3. Key Contact Person
15.7.4. Headquarters Address
15.7.5. Key Product/Service Offered
15.8. AT&T Inc.
15.8.1. Business Overview
15.8.2. Key Financials & Revenue
15.8.3. Key Contact Person
15.8.4. Headquarters Address
15.8.5. Key Product/Service Offered
15.9. Zoom Video Communications Inc.
15.9.1. Business Overview
15.9.2. Key Financials & Revenue
15.9.3. Key Contact Person
15.9.4. Headquarters Address
15.9.5. Key Product/Service Offered
15.10. 8x8 Inc.
15.10.1. Business Overview
15.10.2. Key Financials & Revenue
15.10.3. Key Contact Person
15.10.4. Headquarters Address
15.10.5. Key Product/Service Offered
16. Strategic Recommendations
17. About Us & Disclaimer