Table of Content



Executive Summary
Key Findings
Market Engineering Measurements
CEO’s Perspective

Introduction
Market Definitions
Market Definitions (continued)
Market Definitions (continued)
Definitions—Airline IT Projects
Definitions—Airline IT Projects (continued)
Definitions—Airline IT Projects (continued)
Scope
Key Questions this Study will Answer

Market Overview
Market Overview—Airline IT Segmentation
Percent IT Expenditure by Segment—Full-Service Carriers
Percent IT Expenditure by Segment—Hybrid Carriers
Percent IT Expenditure by Segment—Low-Cost Carriers
Percent IT Expenditure by Segment—Logistics Carriers
Key Airline IT Projects—Impact on Profitability
Impact of Key IT Projects on Revenue and Expenses
Connected Aviation—Key IT Projects and Products in Airlines
Impact of Key IT Products (Software) on Revenue and Expenses
Airline IT Landscape—Key Areas Contributing to the Revenue

Drivers and Restraints—Airline IT Market
Market Drivers
Drivers Explained
Drivers Explained (continued)
Market Restraints
Restraints Explained
Restraints Explained (continued)

COVID-19 Impact—The Black Swan Event
Impact on Aviation Industry
Impact on Airline IT
Current State of Airlines

Market Trends—Airline IT Market
Trend 1—Airlines Undertaking Enterprise-wide DT Strategies
Trend 2—Integration of Data Sets to the Airline Ecosystem
Schematic Flow of Operational Data Platforms
Schematic Flow of Commercial Data Platforms
Trend 3—Migrating Workloads to the Cloud
Global Cloud Adoption Rate
Global Cloud Adoption by Segment, 2019
Global Cloud Adoption by Key Vendors, 2019
Trend 4—Cyber Security
Major Cyber Security Incidents at Airlines
Trend 5—Optimization of Airline Operations

Technology Trends—Airline IT Market
Adoption Rate of Key Technologies
Technologies in Focus for Airlines
Technologies in Focus for Airlines (continued)
Key Technologies—Airline Applications
Key Technologies—Airline Applications (continued)
Case Study—IoT and Big Data Analytics
Case Study—AI and AR/VR
Case Study—Blockchain and Robotics
Case Study—Drone and 3D Printing
Forecasts and Trends—Airline IT Market
Market Engineering Measurements

Forecast Assumptions
Total Airline IT Revenue Forecast—COVID-19 Impact
Revenue Forecast Discussion
Total Airline IT Revenue Forecast by Business Model—COVID-19 Impact
Percent Revenue Forecast by Region—COVID-19 Impact
Revenue Forecast by Region—COVID-19 Impact
Revenue Forecast Discussion by Region
Revenue Forecast Discussion by Region (continued)
Revenue Forecast Discussion by Region (continued)
Competitive Analysis—Airline IT Market
Market Share of Key Airline IT Solution Providers
Market Share Analysis

Competitive Environment
Top Competitors
Snapshot of Major Solution Providers
Snapshot of Major Solution Providers (continued)
Snapshot of Major Solution Providers (continued)
Snapshot of Major Solution Providers (continued)
Snapshot of Major Solution Providers (continued)
Airline IT Supplier Landscape—2019
Start-ups Disrupting the Airline IT Ecosystem

Growth Opportunities and Companies to Action
Growth Opportunity 1—Disruption Management
Growth Opportunity 2—Personalizing Digital Passenger Experience at Every Touch Point
Growth Opportunity 3—Development of Operational Data Platforms
Strategic Imperatives for Success and Growth

IT Infrastructure Segment Analysis
Segment Overview
IT Infrastructure—Component Details

Operational IT Segment Analysis
Segment Overview
Operational IT—Component Details
Operational IT—Component Details (continued)

Commercial IT Segment Analysis
Segment Overview
Commercial IT—Component Details
Other Areas of Focus for Airline Commercial IT Systems
Other Areas of Focus for Airline Commercial IT Systems (continued)

Core Airline IT Segment Analysis
Segment Overview
Core Airline IT—Component Details

Passenger Service System Segment Analysis
Segment Overview
Passenger Service System—Component Details
Distribution Models

Corporate IT Segment Analysis
Segment Overview
Corporate IT—Component Details

COVID-19 Impact—Digital Opportunities
High-priority Digital Areas
Operational Efficiency

Company Profiles—Software Solution Providers
Competitor Profile—Amadeus
Key Airline Contracts—Amadeus
Competitor Profile—SITA
Key Airline Contracts—SITA
Competitor Profile—Sabre
Key Airline Contracts—Sabre
Competitor Profile—Travelport
Key Airline Contracts—Travelport
Competitor Profile—Travelsky
Key Airline Contracts—Travelsky
Competitor Profile—IBS Software Services
Key Airline Contracts—IBS Software Services
Competitor Profile—Lufthansa Systems
Key Airline Contracts—Lufthansa Systems
Competitor Profile—Swiss Aviation Software Ltd.
Key Airline Contracts—Swiss Aviation Software
Competitor Profile—Navblue
Key Airline Contracts—Navblue
Competitor Profile—Jeppesen
Key Airline Contracts—Jeppesen
Competitor Profile—Unisys
Competitor Profile—Datalex
Competitor Profile—PROS

Company Profiles—Start-ups
Start-ups—Operational IT
Start-ups—Operational IT (continued)
Start-ups—Operational IT (continued)
Start-ups—Commercial IT
Start-ups—Commercial IT (continued)
Start-ups—Commercial IT (continued)
Start-ups—Commercial IT (continued)
Start-ups—Core Airline IT
Start-ups—Core Airline IT (continued)
Start-ups—Corporate IT
Start-ups—Infrastructure IT/Passenger Service Systems

The Last Word
The Last Word—3 Big Predictions
Legal Disclaimer

Appendix
Market Engineering Methodology
Global Adoption Rate of Key IT Projects
Cloud Adoption by Global Airlines
List of Companies in “Others”
Abbreviations and Acronyms Used
Major Airline Projects
Major Airline Projects (continued)
Major Airline Projects (continued)
Major Airline Projects (continued)
Major Airline Projects (continued)
Major Airline Projects (continued)
Major Airline Projects (continued)
Major Airline Projects (continued)
Major Airline Projects (continued)
Major Airline Projects (continued)
Partial List of Companies Interviewed
Additional Sources of Information on the Global Airline IT Market
List of Exhibits
List of Exhibits (continued)
List of Exhibits (continued)
List of Exhibits (continued)