Global Operations Support System Market to Reach $11.2bn in 2012

Tuesday 4 September 2012, Amsterdam

An analysis indicates that the global support software market will reach a value of US $25.8 bn in 2012. Comprising a sizeable portion of that market, revenues from operations support systems (OSS) will reach $11.2 bn in 2012.

Increasingly, operators and service providers are looking for consolidated, converged support systems to complement IMS networks and multi play service bundles. This demand for convergence and the move to next-generation networks will steer the market over the five-year forecast period.

The prospective conversion of many networks to LTE from 2012-2017 promises considerable growth for the OSS market. The author of Next-Generation OSS & BSS 2012-2017: A Consolidated and Holistic Future expects “the bulk of markets, internationally, to have a majority of mobile subscribers covered by LTE between 2014 and 2015.”

The OSS market is being driven by operators eager to tear down old operational silos, reduce their OPEX, and place rigorous focus on customer experience and trouble ticket resolution. Expectations are that by 2015 the support software market (comprising OSS, BSS, CRM, SDP, and device management, and other analytics solutions) to be at an all-time high.

The examination of this market details which regions will dominate revenues from 2012 onward and which vendors have the modular, effective, cost-reducing commercial off-the-shelf solutions to corner the market for OSS transformation projects.

The report contains 82 tables, charts and graphs that supplement developing trends with visual analysis. This report provides forecasts for the period 2012-2017 measuring both revenues (US$) and analysis in 4 regional markets, 3 national markets, and 2 sub-markets. The successes of 5 major vendors and their products are also analysed as a means to explain, from general to specific, the future shape and direction of the OSS market.

Next-Generation OSS & BSS 2012-2017: A Consolidated and Holistic Future will be of value to current and future potential investors into the telecommunications industry, as well as companies and research centres who wish to broaden their knowledge of the OSS market.